Personal Information Protection Policy

Personal Information Protection Policy

My Business Service Co.,ltd(MBS)recognizes that it is an important social responsibility to strictly manage the safety of important personal information entrusted by customers in the course of contracting work such as DB management, Web production, and system development, as well as personal information obtained by our Web business, information collected for our own management services, and employee information. We regard the protection of personal information as one of the top priorities in our corporate activities. Based on the following policy, each and every one of our employees will comply with the policy, take measures for safety management, prevent leakage, loss, or damage of personal information, and take corrective measures to ensure strict management of personal information.

  • 1.   We respect the rights and interests of individuals with respect to their personal information, and will comply with requests to disclose, correct, or delete their personal information within a reasonable period of time.
  • 2.   We will strive to collect, use, and provide personal information in an appropriate manner.
    1. 1. We will collect, use, and provide personal information in a fair and appropriate manner within the scope of our business and to the extent necessary to achieve the purpose. In addition, we will prohibit the use of personal information for any other purpose and take measures to prevent such use.
    2. 2. We will strictly manage the personal information entrusted to us by establishing contracts and rules regarding confidentiality, transfer, storage, return, and disposal between our clients and us.
    3. 3.  In the case of outsourcing personal information, we will establish rules for confidentiality, transfer, storage, return, and disposal between the outsourcing company and our company, conclude a contract, and strictly manage the information.
  • 3.   We will comply with laws, regulations, and other norms regarding the handling of personal information. We will fulfill our social responsibility by complying with laws, regulations, ordinances and internal rules regarding personal information.
  • 4.    We will manage personal information in an appropriate manner. We will strive to prevent and correct leakage, loss, or damage to personal information held by the Company through organizational, physical, technological, and employee training measures, and create a reliable environment that allows for the proper management of personal information from all aspects.
  • 5.   We will respond to complaints and consultations. We will establish a contact point for complaints and consultations regarding the handling of personal information, appoint a person in charge, and respond promptly.
  • 6.    In order to continuously ensure the above, we will establish a personal information protection management system and an internal system, make it known to all directors and employees, periodically check and review the status of compliance, and strive for continuous improvement by making revisions and implementing new measures as appropriate in response to changes in society and the internal environment.

【Date of enactment】April 1, 2005
【Date of last revision】July 1, 2014
My Business Service Co.,ltd
CEO Chiyoko Murata(kitaori)

For inquiries regarding our privacy policy and handling of personal information, please contact
My Business Service Co.,ltd
Nagoya Park Place 3F, 2-13-1 Sakae, Naka-ku, Nagoya City, Aichi Prefecture, Japan
Personal Information Protection Promotion Office
Handling of Personal Information

This is to inform you of our handling of personal information as follows.

Personal information we handle
  • 1.   Personal information entrusted to us by client companies in the course of our business operations.
  • 2.    Personal information handled in the hosting business. (Company name, department name, name of person in charge, e-mail address, bank account, server information, etc.)
  • 3.   Personal information collected for our own operation services.
  • 4.   Information on our employees (including retired employees).
Acquisition of Personal Information
  • 1.   We will acquire personal information through legal and fair means.
Purpose of use of personal information
  • 1.   Our company handles personal information in the following operations entrusted by client companies.
    1. ●System development services
    2. ●Administration services
    3. ●Questionnaire entry, customer data entry and management
    4. ●Distribution of e-mail magazines
    5. ●Other operations involving the processing of personal information.
  • 2.   We handle personal information in our hosting business.
    1. ●Application for domain name acquisition
    2. ●Web publishing services
    3. ●Withdrawal of hosting usage fees
    4. ●Sending of server and email setup information to customers.
  • 3.   We handle personal information in order to provide our own management services.
  • 4.   We handle personal information for the purpose of managing employee personnel.
Non-disclosure and non-provision of personal information to third parties
  • 1.   We will not disclose or provide personal information held by us to any third party, except in the following cases
    1. ●When the person concerned has given consent.
    2. ●When it is necessary for the protection of the life, body, or property of the individual or another third party and it is difficult to obtain the consent of the individual.
    3. ●In the event that the disclosure of personal information is required by legal order, etc.
    4. ●The Company may provide personal information to an outside contractor that the Company judges to be trustworthy within the scope necessary to achieve the purposes of use described in 3 above. In such cases, we will conclude the necessary contracts and conduct appropriate management and supervision.
Security measures for personal information
  • 1.   Security measures for personal information held by the Company
    1. ●In order to prevent the leakage, loss, or damage of personal information, we will take reasonable safety measures and take necessary measures.
    2. ●We will periodically provide training to our employees and other personnel to ensure the protection of personal information.
Inquiries about personal information
  • 1.   About inquiries about personal information
    Customers may request the disclosure of their own personal information held by the Company. As a result, you may request correction, addition, or deletion of your personal information if necessary. In addition, customers can request that the Company stop using their personal information, stop providing their personal information to third parties, and file complaints and consultations. When we receive such requests, we will respond appropriately within a reasonable range. For this purpose, we have established a dedicated contact point for customers as shown in the "Contact for Inquiries about Handling of Personal Information" section above.
Terms of Use (Cookie Policy)
In order to improve the usability of our website, we have introduced Google Analytics. Google Analytics uses cookies to store information about your use of this website. However, this information does not contain any personally identifiable information such as the visitor's name, address, or e-mail address. To collect data, we use a technology called cookies, which identifies the user's browser.

For inquiries, please contact: My Business Service Co.,ltd.
Market Web Division